Tripshepherd Cookie Notice

Status: Draft — pending review by legal counsel. This notice complements our Privacy Policy and is not yet binding in its current form.

What are cookies and similar technologies?

Cookies are small text files placed on your device when you visit a website. We also use related technologies such as pixels, software development kits (SDKs) inside our mobile apps, and local storage. These help our website and apps function, remember your preferences, and improve the way you use Tripshepherd.

Categories of cookies and trackers we use

1. Strictly necessary

Required for the platform to work. They enable core features such as logging in, keeping your session active, security, and remembering items you have selected during a booking. Disabling these will break the service.

Examples: authentication tokens, session identifiers, CSRF tokens, load-balancer cookies.

2. Performance and analytics

Help us understand how visitors interact with our website and apps so we can improve them. Where required by law, these are only set after you consent through our cookie banner.

Examples: anonymized usage analytics, error and crash reporting, page-load timing.

3. Functional

Remember choices you make to give you a more personalized experience, such as your preferred language or region.

4. Marketing and advertising

Used to measure the effectiveness of marketing campaigns and, where applicable, to present relevant offers. These are only set after you consent through our cookie banner where required by law.

Your choices

• You can manage cookies through your browser or device settings. Most browsers let you block or delete cookies; some let you allow only first-party cookies.
• Where a cookie banner is shown, you can use it to accept all categories, reject non-essential categories, or choose which categories you allow.
• You can change your cookie preferences at any time at our Cookie Preferences page (link to be added).
• Mobile apps use the SDK and tracking permissions provided by your operating system. You can manage those permissions in your device settings.

"Do Not Track" signals

Some browsers offer a "Do Not Track" setting. At this time, our website may not respond to Do Not Track signals in a standardized way, but where required by applicable law we honour opt-out signals such as the Global Privacy Control.

Third parties

Where third-party analytics, pixels, or similar tools are used, those providers may collect information in accordance with their own privacy practices. A list of categories of third-party providers is available in our Privacy Policy.

Updates

We may update this notice from time to time. Material changes will be highlighted on this page and, where required by law, communicated to you separately.

Contact us

If you have questions about how we use cookies, please contact us at info@tripshepherd.com.