Background Check Consent

Last Updated: June 5, 2026 Version: 1.0

This Background Check Consent ("Consent") explains what you agree to when you check the box authorizing a background check during guide onboarding. Please read it before you consent. If you do not agree, do not check the box — but you may not be able to complete onboarding without the background check the Organization requires.

In this Consent, "Organization" means the tour operator or business that invited, onboarded, or manages you and that requires the background check. "Tripshepherd" means Tripshepherd Inc., which provides the onboarding technology. "Certn" means Certn Holdings Inc. and its affiliates, the third-party background-screening provider that performs the check.

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1. What you are consenting to

By checking the consent box, you authorize:

a. Tripshepherd to share your legal name and date of birth with Certn for the purpose of a background check; and b. Certn to perform a background check and return the result to Tripshepherd and to the Organization that requires it.

The background check is a Canadian criminal record check. Depending on the Organization's requirements and applicable law, it may also include identity verification and related public-record checks that Certn offers. It does not include a credit check unless you are separately told and asked to consent to one.

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2. Information shared and processed

To run the check, the following information is shared with Certn:

• your legal name; and
• your date of birth.

Certn may ask you directly for additional information needed to confirm your identity or complete the check (for example, to resolve a possible match). Any information you provide to Certn directly is handled under Certn's own terms and privacy policy.

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3. How your information is used and who sees the result

• Certn processes your information to perform the check and to return a result.
• Tripshepherd receives the result so it can record that screening was completed and make the outcome available to the Organization through the onboarding tools.
• The Organization receives the result and decides how it affects your onboarding or assignment, subject to applicable law. The Organization — not Tripshepherd — makes that decision.

Tripshepherd does not sell your background check information and does not use it for any purpose other than facilitating the check and the Organization's onboarding decision.

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4. The decision is the Organization's

A background check result does not, by itself, mean you are approved or rejected. The Organization is responsible for how it interprets and uses the result, including any adverse decision, and must do so in accordance with applicable human rights, privacy, employment, and consumer-reporting laws. Where the law requires the Organization to notify you of an adverse decision, give you a copy of the report, or give you a chance to respond, that obligation rests with the Organization.

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5. Accuracy and your right to dispute

You confirm that the legal name and date of birth you provide are accurate. Inaccurate information can delay the check or produce an incorrect result.

If you believe the background check result is inaccurate or incomplete, you may dispute it directly with Certn, and you may also raise it with the Organization. Certn provides a process to review and correct disputed information in accordance with applicable law. You have the right to ask what information was reported about you.

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6. Retention

Tripshepherd retains the fact that a check was completed, its date, and its outcome status for as long as needed for the Organization's onboarding, safety, insurance, audit, dispute, and legal-compliance purposes, and as required or permitted by applicable law. Certn retains the underlying report under its own retention policy. The Organization may have its own retention obligations.

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7. Voluntary, and withdrawal

Giving this consent is voluntary. However, if you do not consent, the Organization may not be able to onboard you or offer you assignments, because the background check is one of its requirements.

You may withdraw your consent for future checks at any time by contacting the Organization or Tripshepherd at info@tripshepherd.com. Withdrawing consent does not undo a check that has already been completed, and may affect your ability to continue onboarding or to receive assignments. Withdrawal does not erase records that must be kept under applicable law.

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8. Privacy

Your information is handled in accordance with the applicable Privacy Policy, Certn's privacy policy, and the Organization's privacy practices. Certn acts as the screening provider; Tripshepherd facilitates the check on behalf of the Organization. For questions about how Tripshepherd handles your information, email info@tripshepherd.com. For questions about the Organization's handling of your information or its onboarding decision, contact the Organization.

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9. Your consent

By checking the consent box, you confirm that:

• you have read and understood this Consent;
• you are at least 18 years old;
• the legal name and date of birth you provide are true and accurate; and
• you authorize Tripshepherd to share your legal name and date of birth with Certn, and authorize Certn to perform a background check and return the result to Tripshepherd and the Organization, as described above.

"I consent to a background check by Certn and authorize Tripshepherd to share my legal name and date of birth for this purpose."